Privacy Policy
Last updated: 20 July 2026
1. What we collect
- Account data: your name and email address from Google Sign-In.
- Business data you provide: business/client names, GSTINs, purchase register rows, GSTR-2B extracts, vendor names and WhatsApp numbers, and reconciliation results.
- Usage data: reconciliation run summaries and notification delivery logs.
2. What we do NOT collect
We never store your GST portal password. GST portal access works through a one-time OTP sent to your registered mobile number via an authorised GST Suvidha Provider (GSP); the resulting session token is short-lived, stored encrypted at rest on our servers, and never shared with your browser or third parties.
3. How we use data
Solely to provide the Service: running reconciliations you request, showing your history back to you, and sending the vendor notifications you trigger. We do not sell your data, use it for advertising, or share it with anyone except the processors below.
4. Where data lives
Your data is stored and processed in India (AWS Mumbai region) with these processors:
- Supabase — primary database (Postgres, Mumbai).
- Vercel — application hosting.
- Amazon Web Services — reconciliation compute (Mumbai).
- Twilio — WhatsApp message delivery (message content and recipient number only).
- Sandbox (sandbox.co.in) — authorised GSP channel to the GST system.
5. Isolation and security
Every account's data is isolated: your clients, vendors, runs, and notifications are visible only to you. All traffic is encrypted in transit (TLS) and at rest. Sessions automatically expire 24 hours after sign-in. Database-level row security is enabled as an additional layer.
6. Vendor phone numbers
WhatsApp numbers you add for your vendors are used only to deliver the specific alerts you trigger. You are responsible for having consent to contact those numbers; recipients can opt out by replying STOP, and we honour opt-outs.
7. Retention and deletion
Data is retained while your account is active. Email support@2bmatch.com from your registered address to export or permanently delete your account and all associated data; deletion completes within 30 days.
8. Contact
Questions or grievances: support@2bmatch.com.